Infrastructure Management Services

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    Infrastructure Management Services
  • Infrastructure Management Services
Infrastructure Management Services

Step up the pace in your technology innovation.
Our Infrastructure Services caters to the three most crucial principles of global business: Growth through partnership, Service Delivery Excellence & Transformation Focused Execution.

Partner for Growth: Luckdaks Software Solutions worldwide footprint helps to grow your business across continents. Luckdaks Software Solutions global delivery model offers ‘bestshore’ solution by leveraging our offshore, onsite and ‘nearshore’ centers, along with our global alliances. We ensure business continuity where work can be seamlessly transferred to other support centers.

Service Delivery Excellence: Luckdaks Software Solutions range of alternate delivery models and its strength in process and quality excellence ensure Service Quality Assurance.

We offer Remote Monitoring and Support Services from our Global Command Centers spread across the globe in India, Americas, EMEA and Asia pacific.

Transformation Focused Execution:
Transformation is the strategic vehicle of change to People, Processes and Technology. It helps businesses fulfill customer requirements and plan their future business needs. Luckdaks Software Solutions has forayed into several transformation ventures helping clients enhance their business by focusing on transformation. Our approach is development of existing business “baseline” through consultative analysis and due diligence by defining both the immediate and the strategic needs.

Transformation Consulting and Global SI
Luckdaks Software Solutions Transformation Consulting Practice is designed to offer our customers high-end consultative services that meet their immediate or “Tactical” business needs. It defines the transformation road map for building appropriate IT infrastructure for their Strategic or long term requirements.

Complex technologies and changing business environments are among the main challenges organizations face on their path to growth. Understanding the complexities of the IT environment, we extend our system integration expertise to ensure that the technology is in line with your business objectives no matter the size and nature of your organization

Business Service Management
Luckdaks Software Solutions delivers holistic Business Service Management (BSM) solutions that help organizations in effective integration of IT with business. Our BSM Practice is capable of delivering end-to-end services covering the life cycle of BSM adoption – starting from consulting on service management processes using ITIL framework, tools implementation to ongoing managed services on deployed tools.

Luckdaks Software Solutions approach to BSM moves the focus away from adoption of technology to adoption of best-practice IT processes, amalgamated with business processes and enabled with appropriate technology. This marrying of processes, people and technology together helps in faster adoption of proven practices within IT, eliminates technically-focused functional silos and helps IT deliver higher quality of services.

Offerings:

  • BSM Consulting
  • Professional Services
  • Managed Services